Customer "Mark as Redeemed" Function
Would absolutely love it if you guys added an option for customers to mark a voucher as redeemed vs. requiring the vendor to have to login to their account to redeem vouchers. Reason being, the current redemption process requires all employees of a physical store to have login credentials and a phone to redeem vouchers. If they don’t have either one of those, the entire purchase/redemption process is held up while they acquire one or both of the two, and other customers having to wait in line while they figure it out. Not good. By putting it on the customer to redeem, the vendor/employees don’t need to do anything other that watch the customer mark it redeemed. The customer already has to login to redeem so why not putting the logging in and redeeming to them? 🙂
Yes! The process would be that a customer logs into their account on their phone, accesses the voucher they purchased, shows the voucher to the vendor for verification, and then either the vendor or the customer pushes a “Mark as Redeemed” button for that individual voucher. Same function as vendor marking a voucher as redeemed, except the button is additionally accessible in the customer’s logged in account. This eliminates the variable that an employee of the vendor doesn’t have a login or doesn’t know how to redeem. Much better work flow for everyone.
It would be so awesome if you guys could add this option! To be honest, it’s a hard sell without it, so it would make your product all the more valuable.
Big thanks for considering this feature. Looking forward to hearing an update!
Thank you for your suggestion 🙂
We would like to know that customer should only able to redeem voucher that he purchased. right? Can you please confirm it.